Dedicated and Hardworking
I have had varied roles in the customer service/data entry/marketing fields for 10+ years. I have worked for clients such as the BBC (Switchover help scheme), The Jewellery Channel, Everton Football Club, Microsoft and 3g Mobile. I have worked on helplines answering customer queries & accounts to assist with buying items or helping with general queries, such as payment, damaged goods & faults (escalated queries to other departments if couldn’t offer one step resolution). I have extensive experience in handling online purchases, trouble shooting with delivery/non delivery of items & providing customer satisfaction. I seek something varied & interesting I can work on where I can provide information & advice, and solve any issues for people buying or requiring a service.
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